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FAQ

Frequently asked questions

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How do I know the status of my order ?
How do I find out who my sales representative is?
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Is there a term you don't know? Browse our glossary

my-sample-orders

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How do I get a sample of a product ?
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Do I have to pay for the samples ?

wishlist

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How to order a whole wishlist ?

stocks-and-products

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Are rugs and carpets available on stock?
How to know the dimensions and/or the composition of a product ?
How to know the conditions of installation and/or maintenance of a product ?

personal-information

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How to edit my password ?
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Founded in 1935, Pierre Frey is an eclectic French company that creates, edits and manufactures fabrics, wallpapers, custom-made rugs and exceptional furniture.

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